Support Services :

Cycon Publishing, Inc.
Developers, Integrators & Specialists in Snow Removal and Storm Operations Management Software

In the middle of a snow event or storm -- the last thing that you need to worry about, is software support! We offer peace-of-mind HELP DESK support at any time of day, or any day of the week. We are confident that you will find our software VERY easy to use, and most likely you will not need to contact us -- but we realize that peace-of-mind is important. We offer two types of HELP DESK support for SnoTrak:

Unlimited 24-7 Telephone Support (contracted monthly)
You may call us as often as you like - for any question ranging from technical - to simple user support. We will review your needs with you - and prepare a quote for monthly services based on these needs. Contact us to prepare a quote.

Pay-as-you-use Telephone Support
You may call us as often as you like and we bill your credit card per the length of the call. Hourly rates are $62.00/hour

Please view our other SnoTrak SERVICES - for your other custom needs.